Sending your identity and/or financial documents

For instructions on how to take digital pictures of your documents, click here.

To send your documents:

  1. Login to your MyBookie account.
  2. Tap/Click on your My Account menu.
  3. Navigate to the ‘Messages‘ section.
  4. Tap/Click on the ‘Compose Message‘ button or  the icon shaped like an envelope in your mobile device.
  5. A ‘Compose message window’ will be presented to you.
  6. In the ‘Subject‘ line enter ‘ID documents‘.
  7. Click on the ‘attachment‘ icon shaped like a “paper clip.
  8. Attach your digital document files.
  9. Click ‘Send‘.

Documents are reviewed within 24 hours unless further review is required.

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