MyBookie bet grading is automatic. We gather the information from official sources.
There may be occasions in which the automatic grading may take a little longer, because of high internet traffic, for example. Allow 5 minutes for the grading process to take place. If you still don’t see the bet graded properly after this time or you have a discrepancy, please contact us with:
- Your account information for verification and security purposes.
- Event information and Evidence of your claim.
We will examine the information and confirm that the event (s) is final through official sources and/or these third party trusted sites:
If we rule your claim as valid, we will escalate the issue to a Supervisor and take action on your account. We usually do resolution of these issues in a matter of minutes.