If you encounter an error or issue in your sports betting experience, please contact customer service and provide us with as much information as possible in order to find a solution.
Please provide us with:
- Date and time
- Game, fight or event
- Amount wagered
- Any other information that you believe will help us assist you.
For Casino claims or game freeze, freezing window, or other casino malfunctions please provide customer service the following information:
- Date and Time or Approximate time
- Amount of Money on Table
- Game ID or Game Name and Hand ID
- Error Message (if Applicable)
- Device used: Mobile or PC
- Operating System: Windows, Mac, iOS or Android